Refund Policy
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Refund Policy
At MoleSafe, we strive to provide the highest quality Total Body Photography services to our patients. We understand that sometimes plans change, and you may need to cancel or reschedule your appointment. Our refund policy is designed to be fair and considerate of both our patients and our practice operations.
Refund Eligibility
- Refunds will be issued for cancellations made at least 48 hours prior to the scheduled appointment time.
- To request a refund, please contact our office by phone or email within the specified notice period.
- Refunds will be processed within 2-3 business days from the date of the cancellation request.
Special Circumstances
- Medical emergencies
- Family emergencies
- Other unforeseen events
To request an exception, please contact our office as soon as possible and provide any relevant documentation or explanation. Management will review each request on a case-by-case basis.
Non-Refundable Fee
Please note that certain fees may be non-refundable, including but not limited to:
- Administrative fees
- Consultation fees
- Any services rendered prior to cancellation
We appreciate your understanding and cooperation with our refund policy. Our goal is to ensure that all patients receive timely and efficient service while maintaining the highest standards of care.
If you have any questions or need further assistance, please do not hesitate to contact our office at 1-877-665-3723 or contact@molesafe.com..
Thank you for choosing MoleSafe
Contact
General Inquiries: contact@molesafe.com
Patient Links
You may cancel or reschedule your appointment up to 48 hours before to be entitled to a refund.